The cost configuration allows businesses to configure specific costs like shipping, handling, transaction, and general costs for more accurate profit tracking.
You can configure your costs in Settings > Costs & Expenses.
Both points (1.9) and commas (1,9) are possible as decimal separators.
☝️ Costs can currently be entered in Euros only.
You can configure the following cost blocks:
Shipping Costs
Configure shipping and return costs by region.
You can use the country Code as a Zone name (e.g. GER for Germany)
Choose one or more regions to which the same rates apply
Add your shipping as well as return costs that you are paying to your carrier for each order
Click on "Add another setting" to add additional shipping costs for different periods, i.e. when your rates changed - specified by Start date & End date
☝️ We only support date ranges, not different shipping methods (e.g. package weight).
Handling Costs
Enter the handling costs per order and per order item for precise cost allocation.
💡 If you only want to set the order item handling costs simply enter 0.00 for “Handling Cost Per Order”.
Transaction Costs
Track transaction fees by payment provider, which is essential for calculating total transaction costs.
For each payment provider create a separate set of transaction costs and enter which percentage of the order amount and/or the fixed fee you pay per transaction.
General Costs
Add and categorize one-time or recurring general costs you want to be factored into your profit and loss analysis.
Cost label: A name for the expense (e.g., "Customer Support Chat Plugin") to easily identify it in reports.
Cost category: The broader category the cost falls under (e.g., "Customer Service").
Recurrence: Specifies how often the cost occurs (e.g., monthly, annually).
Amount: The total value of the expense.
Start date: The date when the first payment for this cost is made.
End date (optional): The date when the cost will stop, if applicable.
